عن هذه الوظيفة
Customer Service Representative.
Company Description
Escape The Room is a leading brand in the entertainment industry with more than 13 branches across the Middle East and Africa. Our innovative approach combines engineering and entertainment to create unique and immersive experiences. We specialize in providing entertainment content for a wide range of events and audiences. Our goal is to make entertainment accessible to everyone and continuously collaborate with different parties and sectors.
Role Description
This is a full-time on-site role as a Customer Service Representative at Escape The Room located in Amman. As a Customer Service Representative, your day-to-day tasks will include providing excellent customer support, ensuring customer satisfaction, and creating memorable customer experiences. You will be responsible for delivering top-notch customer service and resolving any issues or concerns raised by customers.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Strong organizational and multitasking skills
- Attention to detail and ability to work under pressure
- Experience in the entertainment industry is a plus
- High school diploma or equivalent qualification