Vacancy Announcement
Investigations Analyst, Grade 14,
HQ Amman
Vacancy Announcement Number 20-AR-AM-11
Deadline for Applications 7 April 2020
Type of Contract
Duration
Fixed-Term Appointment
3 years including 1 year probation period, with the
possibility of further extension, subject to the availability
of funds, satisfactory performance and continuing need
Department Internal Oversight Services (DIOS)
UNRWA is committed to achieving gender parity at all levels of staffing under the
current UN-wide gender agenda and strongly encourages applications from qualified
women.
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff
working across five areas of operation, is looking for highly committed professionals wishing
to make a change.
UNRWA’s strategic objectives
The mission of UNRWA is to help Palestine refugees achieve their full potential in human
development under the difficult circumstances in which they live. In line with this mission,
the Agency works towards five strategic outcomes: (a) Palestine refugee rights under
international law are protected and promoted; (b) Palestine refugee health is protected and
disease burden is reduced; (c) school-age children complete quality, equitable and inclusive
basic education; (d) Palestine refugee capabilities are strengthened for increased livelihood
opportunities; and (e) Palestine refugees are able to meet their basic human needs of food,
shelter and environmental health. UNRWA is funded almost entirely by voluntary
contributions from UN member states, regional bodies, business foundations and individual
contributions.
Do you want to make a lasting difference?
If you are looking for a rewarding opportunity to make a tangible difference for one of the
most vulnerable communities in the world, UNRWA would like to hear from you.
The main responsibilities include:
Collating, reviewing and deconflicting data and information related to allegations received
and investigations conducted by the Agency and maintaining a contemporaneous record of
each allegation and its disposal in accordance with the Agency’s misconduct policies,
issuances and instructions;
Coordinating with field office and DIOS investigations’ staff to ensure timely receipt of all
allegations received and ensuring consistent recoding standards are maintained;
Using data regarding allegations and investigations to prepare Agency reports to
stakeholders, including quarterly Fraud, Sexual Misconduct, Neutrality and allegations
involving violence affecting children; assisting in preparation and analysis of the DIOS
quarterly and annual reports or other ad hoc reports;
Recording, reviewing and maintaining data on the Agency’s case management system and
assisting in enhancing and improving the case management system or other analytical
tools as necessary;
Assisting the Agency’s Central Intake Unit to maintain accurate records of allegations
received and assisting in organizing the misconduct intake committees of the Agency;
Presenting agency misconduct data and trends to stakeholders as required, participating
in agency anti-misconduct initiatives and workshops on behalf of DIOS;
Providing support on database management and statistical analysis by assessing new tools
and standards relevant to statistical data collection, sharing, storage, presentation and
dissemination and reporting; driving improvements to the existing systems and practices,
including the use of online reporting mechanisms, and developing ways of linking DIOS
reporting to Field Office, Legal and Human Recourses stakeholders.
To qualify for this position, you will need:
Education A university degree from an accredited educational institution in
mathematics, accounting, law or related field;
Work
experience
Four years of progressively responsible and relevant experience in statistics,
analytics, accounting, or law related to administrative or criminal
investigations;
Language(s) Fluency in oral and written Arabic;
Fluency in oral and written English.
Desirable qualifications
Good knowledge of MS Office Suite, in particular expertise in Excel;
Certification in statistical analysis software.
Equivalency
When the minimum requirements are not fully met, the Director of Human Resources may
exceptionally substitute part of the unmet requirements with a combination of relevant
academic qualifications, additional professional training and progressive relevant work
experience.
NB: Work experience alone or formal qualifications with no relevant work experience are not
considered an acceptable combination.
You will also need to demonstrate the following competencies:
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core
Competencies of Communication, Working with People and Drive for Results apply by
default.
Analyzing
Applying Technical Expertise
Learning and Researching
Planning and Organizing
Following Instructions and Procedures
Who we are
For 70 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has been
working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank and
the Gaza Strip providing direct assistance and protection for some 5 million Palestine refugees
in the Middle East. UNRWA is mandated by the UN General Assembly to provide this assistance
and its mission is to help Palestine refugees achieve their full potential in human development
until there is a just and lasting solution for their plight. UNRWA restores safety, dignity and
hope to millions who have been uprooted by conflict with services encompassing education,
health care, relief and social services, camp infrastructure and improvement, microfinance and
emergency assistance.
For more details on UNRWA, please visit: https://www.unrwa.org/
Conditions of service
Monthly basic salary JD 919.80. Other benefits include monthly Provident Fund
contribution (15% of basic salary paid by the Agency), compulsory medical insurance, 30
days of annual leave, and dependency allowance (if applicable).
Additional information
The incumbent may be required to travel in the Agency’s area of operations in the Middle East.
For guidance on how to prepare for competency-based interviews:
https://careers.un.org/lbw/home.aspx?viewtype=AYI
How to apply
Applicants are required to register at http://jobs.unrwa.org by creating a personal profile and
completing an UNRWA Personal History Form. Please note that UNRWA only accepts
degrees from accredited educational institutions. Only applications received through
http://jobs.unrwa.org will be considered. Due to the large number of applications received,
only short-listed applicants will be contacted via e-mail only. Please ensure that the e-mail
address indicated in your Personal History Profile is accurate.
The United Nations does not charge fees at any stage of the recruitment process
(application, testing, interviewing, etc.). The United Nations does not concern itself with
information related to bank accounts.
General Information
This vacancy notice is open to internal and external candidates. Only candidates residing in
Jordan with authorization to work in the duty station at the time of application are eligible to
apply. The Agency will not assume responsibility or accountability to support or facilitate the
issuance of work permit in Jordan, and without a valid work permit, the appointment may
be rescinded.
UNRWA is a United Nations organization whose staff are expected to uphold the highest
standards of integrity, neutrality and impartiality. This includes respect for human rights, for
diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are
expected to uphold these values at all times, both at work and outside. Only persons who
fully and unconditionally commit to these values should consider applying for UNRWA jobs.
UNRWA is a non- smoking work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a
lower grade, or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self attestation, confirming that they
have not committed, been convicted of, or prosecuted for, any criminal offence and that
they have not been involved, by act or omission, in the commission of any violation of
international human rights law or international humanitarian law.
Date of issue: 25 March 2020/ RJ
Vacancy Announcement
Recruitment Assistant, Grade 10
HQ Amman
Vacancy Announcement Number 20-AR-AM-10
Deadline for Applications 08 April 2020
Contract Status
Duration
Fixed-Term Appointment
3 years including 1 year probation period, with the
possibility of further extension, subject to the availability
of funds, satisfactory performance and continuing need.
Department Human Resources
UNRWA is committed to achieving gender parity at all levels of staffing under the
current UN-wide gender agenda and strongly encourages applications from qualified
women.
UNRWA welcomes applications from qualified candidates with disabilities.
UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working
across five areas of operation, is looking for highly committed professionals wishing to make a
change.
UNRWA’s strategic objectives
The mission of UNRWA is to help Palestine refugees achieve their full potential in human
development under the difficult circumstances in which they live. In line with this mission, the
Agency works towards five strategic outcomes: (a) Palestine refugee rights under international
law are protected and promoted; (b) Palestine refugee health is protected and disease burden
is reduced; (c) school-age children complete quality, equitable and inclusive basic education;
(d) Palestine refugee capabilities are strengthened for increased livelihood opportunities; and
(e) Palestine refugees are able to meet their basic human needs of food, shelter and
environmental health. UNRWA is funded almost entirely by voluntary contributions from UN
member states, regional bodies, business foundations and individual contributions.
Do you want to make a lasting difference?
If you are looking for a rewarding opportunity to make a tangible difference for one of the
most vulnerable communities in the world, UNRWA would like to hear from you.
The main responsibilities include:
Maintaining and updating HQ Amman recruitment related documents and files, including
electronic and hard copy files of Area recruitment processes by year; following up with
the Recruitment Section (RS) staff regarding any missing documents to ensure
completeness and proper filing of recruitment files; assisting with the filing of
International recruitment files as required;
Maintaining UNRWA Online Recruitment Information System (ORIS); providing access to
hiring managers and keeping records thereof; providing support to hiring departments
and other users on ORIS related issues; liaising with IMD on resolving technical issues;
Creating, maintaining and updating recruitment reporting tools such as databases or
spreadsheets of candidates’ applications and rosters and assisting in the design of such
tools; preparing and updating recruitment statistical reports as requested; checking
various recruitment records, forms and tables for accuracy and initiating corrective
action, or escalating to the higher level/s as needed;
Assisting with administrative and logistical arrangements for interviews and tests,
including contacting short-listed candidates for tests and personal interviews, supervision
of tests, coordination of videoconference test-calls with Information Management and
Technology Department (IMTD), conference room management and preparation of
information packages and interview materials;
Assisting in screening applications for Area posts against established post criteria to help
determine candidates’ qualifications and experiences, as needed;
Drafting recruitment related correspondence, including replies to internal and external
candidates, forms, and other materials;
In coordination with the supervisor, preparing and ensuring completeness of recruitment
submissions for final review by the Head, RS before relaying to DHR’s Office for approval.
To qualify for this position, you will need:
Education Successful completion of full secondary education;
Two years’ post-secondary diploma in business and office practice, or
other related discipline;
Work
experience
At least four years of administrative and/or clerical experience in an
international or large commercial organization, preferably in a
personnel/recruitment related function, including two years at a
senior clerical level;
Language(s) Good command of spoken and written English and Arabic.
Desirable qualifications:
University degree from an accredited educational institution in business and office
practice or a related discipline;
Knowledge of UNRWA’s Staff Rules and Regulations.
You will also need to demonstrate the following competencies:
UN Core Values of Professionalism, Integrity and Respect for Diversity and Core
Competencies of Communication, Working with People and Drive for Results apply by
default.
Applying Technical Expertise
Learning and Researching
Planning and Organizing
Creating and Innovating
Equivalency
When the minimum requirements are not fully met, the Director of Human Resources may
exceptionally substitute part of the unmet requirements with a combination of relevant
academic qualifications, additional professional training and progressive relevant work
experience.
NB: Work experience alone or formal qualifications with no relevant work experience are not
Who we are
For 70 years, the United Nations Relief and Works Agency for Palestine (UNRWA) has been
working on the ground in five fields of operations in Jordan, Lebanon, Syria, West Bank
and the Gaza Strip providing direct assistance and protection for some 5 million Palestine
refugees in the Middle East. UNRWA is mandated by the UN General Assembly to provide
this assistance and its mission is to help Palestine refugees achieve their full potential in
human development until there is a just and lasting solution for their plight. UNRWA
restores safety, dignity and hope to millions who have been uprooted by conflict with
services encompassing education, health care, relief and social services, camp
infrastructure and improvement, microfinance and emergency assistance.
For more details on UNRWA, please visit: https://www.unrwa.org/
considered an acceptable combination.
Conditions of service
Monthly basic salary JD 668.30. Other benefits include monthly Provident Fund contribution
(15% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual
leave, and dependency allowance (if applicable).
Additional Information
The incumbent may be required to work beyond normal duty hours.
For guidance on how to prepare for competency-based interviews:
https://careers.un.org/lbw/home.aspx?viewtype=AYI
How to apply
Applicants are required to register at http://jobs.unrwa.org by creating a personal profile and
completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees
from accredited educational institutions. Only applications received through
http://jobs.unrwa.org will be considered. Due to the large number of applications received,
only short-listed applicants will be contacted via e-mail only. Please ensure that the e-mail
address indicated in your Personal History Profile is accurate.
The United Nations does not charge fees at any stage of the recruitment process (application,
testing, interviewing, etc). The United Nations does not concern itself with information related
to bank accounts.
General Information
This vacancy notice is open to internal and external candidates. Only candidates residing in
Jordan with authorization to work in the duty station at the time of application are eligible to
apply. The Agency will not assume responsibility or accountability to support or facilitate the
issuance of work permit in Jordan, and without a valid work permit, the appointment may be
rescinded.
UNRWA is a United Nations organization whose staff are expected to uphold the highest
standards of integrity, neutrality and impartiality. This includes respect for human rights, for
diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are
expected to uphold these values at all times, both at work and outside. Only persons who fully
and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA
is a non- smoking work environment.
The Agency reserves the right not to make an appointment, to make an appointment at a
lower grade, or to make an appointment with a modified job description.
On appointment, all individuals will be asked to sign a self-attestation, confirming that they
have not committed, been convicted of, or prosecuted for, any criminal offence and that they
have not been involved, by act or omission, in the commission of any violation of international
human rights law or international humanitarian law.
Date of issue: 25 March 2020/ LAN